Louie Gravance is often referred to as “the guy that can make the Disney service concepts work outside of Disney.” From 1987 to 2014 Louie enjoyed a distinguished career with Disney theme parks, designing everything from live-entertainment experiences to customer service training programs through the Disney Institute.
Following his hugely effective tenure in Orlando, Gravance left Disney to pursue other opportunities and soon amassed even more success working as a consultant, customer service speaker and corporate culture guru. Louie has designed multi-million-dollar service campaigns for companies such as ING Financial, Choice Hotels, Microbac Technologies, Nikon, The American Council of Independent Laboratories and Bank of America.
Through his Orlando based company, Louie Gravance Creative Content, Louie continues to offer clients unique training programs with incorporated themes and powerful initiatives.
Tom Riles was the opening act for The Ellen DeGeneres Show for 17 years, in addition to American Idol, Dancing with the Stars and The Voice. Now Tom is a benefit auctioneer for many non-profits around the country including Make-A-Wish and the American Heart Association. Tom is married with three kids and currently lives in Nashville!
The Robin Hood Benefit is a hallmark event in New York City known for its unique blend of entertainment, philanthropy, and recognized as one of the largest single-night fundraising events globally. Each year in May, Robin Hood produces a dynamic show featuring top-tier talent, including memorable music performances and comedians, ensuring a vibrant and engaging experience for attendees. A distinct creative theme, carefully chosen for each event, adds to its uniqueness and appeal. Significantly, the Robin Hood Benefit plays a crucial role in Robin Hood’s fundraising efforts, contributing on average 50% of its annual revenue. Importantly, 100% of these funds are directly allocated to Robin Hood’s community partners, underlining Robin Hood’s commitment to driving impactful change.
After spending over a decade working with luxury hospitality brands in Sales and Marketing, Magen attended a fundraising event in 2016 where the next chapter of her career began. As a 2nd generation Auctioneer, Magen developed a keen understanding of the Auction industry and bidder psychology at a very young age. Her experience in hospitality, paired with her knowledge of the auction industry, has empowered her to provide fundraising support for hundreds of organizations helping raise over 100 million for worthy causes around the country.
She is a highly sought after KeyNote speaker, providing insight and inspiration for nonprofits and corporations on the psychology behind producing mission-driven events. She focuses on the art of finding your unique value proposition in an oversaturated marketplace and how to think of your event as a vehicle, rather than a destination.
